CAN’T LOG IN?
For password recovery, use Forgot password? on the secure ChatGPT sign-in screen. Email us if your Ballyverse profile, picture, banner or scores still look wrong.
EMAIL ACCOUNT SUPPORT →THE FASTEST WAY TO THE RIGHT HELP
HELP &
CONTACT
Account trouble, game problems, event questions or merch—start here and we’ll point you in the right direction.
OFFICIAL BALLYVERSE SUPPORT
ONE EMAIL.
NO RUNAROUND.
Send a clear description of what you need help with. The more useful detail you include, the easier it is for the Bally Up Gang team to understand the problem.
PUBLIC SUPPORT EMAILballiedupgang@gmail.com
For community chat and quick admin contact, you can also use the official Discord.
THE COMMUNITY IS LIVE
BALLY UP GANG
ON DISCORD.
See who's online and jump into the official server. You can browse the live panel here or open Discord directly.
OFFICIAL SERVER WIDGET
JOIN THE DISCORD →If the live panel does not appear, open the Bally Up Gang Discord directly.
CHOOSE WHAT YOU NEED
GET TO THE
RIGHT PLACE.
Selecting the closest option opens an email with the subject already filled in.
GAME PROBLEM?
Tell us which game you were playing, what device you used and what happened. Add a screenshot if it helps explain the problem.
REPORT A GAME PROBLEM →EVENT QUESTIONS
There is no next event announced yet. When a new event goes live, its date, rules and entry options will appear on the Events page.
ASK ABOUT EVENTS →MERCH QUESTIONS
The first collection is still a preview. No orders or payments are live yet. Email us about products, sizing or the future launch.
EMAIL MERCH SUPPORT →HELP US HELP YOU
WHAT TO
INCLUDE.
01Your display name or username02The page, game or feature involved03A short description of what happened04A screenshot when useful